Billing Terms and Conditions

These Billing Terms and Conditions govern all transactions made through Olivia Wardrobe. By placing an order on our website, you agree to the terms outlined below.

Accepted Payment Methods

At Olivia Wardrobe, we currently accept PayPal and Venmo as our exclusive payment method. PayPal ensures secure and convenient transactions, allowing customers to pay using their PayPal balance, linked bank account, or credit/debit card via PayPal. All transactions are processed in British Pounds (£ GBP).

Order Processing and Billing

Orders are processed within 1 working day (Monday to Friday, GMT) after successful payment verification. Customers must ensure that the billing details entered at checkout are accurate, as any discrepancies may cause delays or order cancellations.

Shipping Policy

We offer free shipping across the United Kingdom, with an estimated delivery timeframe of 2 to 7 working days (Monday to Saturday). Orders placed before 17:00 PM (GMT) are processed the same day. We currently only ship within the UK but plan to expand in the future. For full details, please review our Shipping Policy.

Return and Refund Policy

We strive to provide a hassle-free shopping experience. Customers can return eligible items within 30 days of delivery at no additional cost. A prepaid return shipping label is provided, and there are no restocking fees. Once the return is received and inspected, refunds are processed within 10 working days to the original payment method. For more details, please refer to our Return and Refund Policy.

Privacy and Data Protection

Your privacy is important to us. We are committed to protecting your personal information and ensuring secure transactions. We do not store or share payment details, as all transactions are securely processed via PayPal. To learn more about how we handle your data, please read our Privacy Policy.

Pricing and Currency

All prices on our website are listed in British Pounds (£ GBP). Prices include all applicable taxes unless stated otherwise. We reserve the right to update product prices without prior notice; however, any price changes will not affect confirmed orders.

Order Cancellation

Customers may request an order cancellation within 24 hours of placing an order, provided that it has not yet been processed or shipped. Once an order has been dispatched, cancellations are no longer possible, and customers must follow our return process instead.

Google Merchant Policy Compliance

Olivia Wardrobe adheres to Google Merchant Policies, ensuring transparency, secure transactions, and clear communication of product and service information. Our policies, including Shipping, Returns, and Privacy, are designed to comply with Google's guidelines, providing a trustworthy shopping experience for our customers.

Contact Information

For any billing inquiries, please contact us at:

Store Name: Olivia Wardrobe

Email: info@oliviawardrobe.com

Phone: +447440731618

Address: 6-7 Hatton Garden, London, EC1N, United Kingdom

Operating Hours: Monday to Friday - 0900AM to 1700PM (GMT)

By completing a purchase on Olivia Wardrobe, you acknowledge and agree to these Billing Terms and Conditions. If you have any concerns, please feel free to reach out to our customer support team.